Tap "Report an Issue." Tap "I need help from Apple with this transaction." Then tap "Report a Problem to Apple." Sign in with your Apple Account and password. Under "What can we help you with?" tap "Request a refund," then complete the form and tap Submit.
If it's covered by AppleCare+ with Theft and Loss, you can sign in with your Apple Account and file a claim for an iPhone replacement. Use the Find My app or go to iCloud/find to mark your iPhone as lost. Do not remove your device from your account until your claim has been fully approved.
Claim Filing Procedures and Requirements Start a claim online by visiting support.apple or call 800-APL-CARE (800-275-2273). Claims must be filed within 60 days of incident.
If Your Device was Damaged, Lost or Stolen7: Start a claim online by visiting support.apple or call 800-APL-CARE (800-275-2273). Claims must be filed within 60 days of incident. circumstances surrounding your device's loss or theft.
Expected payout is $20 per qualified Apple device Now Apple customers can expect to receive a maximum of $20 for each of five qualifying devices with the actual amount depending on how many people file a claim.
So if you have a complaint you would like to make on an Apple Retail store or Call center advisor you can contact 1-800-MY-APPLE and tell them you want to file a complaint. They will submit that for you.
SUBMIT A CLAIM FORM ONLINE OR IN THE MAIL The only way to get a payment under the settlement.
Please call 1-800-MY-APPLE and speak to an Apple Specialist for more information.