Dispute Claim Form For Patients In Phoenix
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FAQ
You have 60 calendar days from the date of BCBSAZ Health Choice's Notice of Adverse Benefit Determination or the date of any adverse action to file your Appeal. Health Choice will send you a letter stating we received your request. This will be sent to you within five working days.
Timely submission New claims: File claims with a valid claim form within 150 days from the date you performed services or from the date of eligibility posting, whichever is later.
Appeals must be filed with the RBHA (or AHCCCS for the TRBHAs) and must be initiated no later than 60 days after the decision or action being appealed. Appeal forms are available at AHCCCS, the T/RBHAs, case management sites and at all provider sites.
Filing an Appeal. Appeals can be filed orally or in writing within 60 days after the date of a Notice of Adverse Benefit Determination or Notice of Decision and Right to Appeal. The Notice explains to you how to file an appeal and what the deadline is for filing an appeal.
Common reasons for disputes Fraud: The transaction was deemed to be fraudulent. Cardholder: The product was defective, the service was "not as described" or the cardholder didn't receive the product or service. Processing: Errors were made in processing, like duplicate or incorrect charges.
A claim that cannot, or is not, resolved by negotiation at the project level becomes a dispute. Unresolved claims can be adjudicated through adversarial techniques such as arbitration or litigation, or by using less adversarial methods such as mediation.
