The credit bureaus also accept disputes online or by phone: Experian (888) 397-3742. Transunion (800) 916-8800. Equifax (866) 349-5191.
Currently, we don't support document uploads for online public record disputes, or for updates to personal information like your Social Security number, date of birth, name or address. If you need to add or update personal information on your report, you will need to dispute by mail.
TransUnion's Global Technology Support Center can be reached at clientsupport@transunion. Please include the Business Name, preferred method of contact, subscriber code and connectivity method where applicable (such as ACE, TUNA, TU Direct, etc.).
Send your letter by certified mail with “return receipt requested,” so you can document that the credit bureaus got it. Keep your original documents. Include copies of the documents that support your request and save copies for your files.
Mail Personal Information: Name, DOB, Address, SSN. Name of company that reported the item you're disputing and the partial account number (from your credit report) Reason for your dispute. Any corrections to your personal information (address, phone number, etc.)
Here are the mailing addresses for each credit bureau: Equifax. P.O. Box 7404256. Atlanta, GA 30374-0256. Experian. Dispute Department. P.O. Box 9701. Allen, TX 75013. TransUnion. Consumer Solutions. P.O. Box 2000. Chester, PA 19022-2000.
Your letter should identify each item you dispute, state the facts, explain why you dispute the information, and ask that the business that supplied the information take action to have it removed or corrected. You may want to enclose a copy of your report with the item(s) in question circled.
Can I dispute my Social Security number, date of birth or current name/address? Yes, but this type of dispute can't be submitted online. For security reasons, some personal information disputes require supporting documents that must be sent to TransUnion via postal mail. Get instructions for disputing by mail here.
Most dispute investigations at TransUnion are complete within two weeks, but some may take up to 30 days. If you don't agree with the results, it may be a good idea to contact the lender directly and provide any documentation you have to support your claim.