Documents may be uploaded for online disputes at Experian/upload or submitted by mail. When submitting documents, please only submit copies of documents and not originals. Documents will not be returned to you following the investigation.
Email support@experiandirect for general inquiries. Your email will be redirected to the appropriate department and someone will reach out to answer your questions or address your concerns. Experian will not respond to inquiries regarding a specific individual's credit score through email.
Your letter should clearly identify each item in your report you dispute, state the facts, explain why you dispute the information, and request that it be removed or corrected. You may want to enclose a copy of your credit report with the items in question circled.
The credit bureaus also accept disputes online or by phone: Experian (888) 397-3742. Transunion (800) 916-8800. Equifax (866) 349-5191.
By mail: You can dispute without a credit report by writing to Experian, P.O. Box 4500, Allen, TX 75013. (Printing out Dispute by Mail instructions can streamline the process; you can also scan the completed form and submit it electronically to Experian/upload).
The Contact Experian page provides instructions on how to contact Experian so you can attempt to complete the ID Proofing process by phone. Call (833) 203-6550 during the times indicated to contact the Experian Verification Support Services.
Documents may be uploaded for online disputes at Experian/upload or submitted by mail.
Your letter should identify each item you dispute, state the facts, explain why you dispute the information, and ask that the business that supplied the information take action to have it removed or corrected. You may want to enclose a copy of your report with the item(s) in question circled.
How to Dispute Credit Report Items Online With Experian Gather the necessary documents. Start a new dispute in the Dispute Center. Review your credit report. Choose the item to dispute. Indicate the reason for the dispute. Review and submit the dispute.