To register the service contract on the FortiCloud support portal: Go to support.fortinet and log in using your FortiCloud account credentials. Click Asset > Register/Activate. Enter your 12-digit contract registration code (service contract number), then click Next.
Go to System Settings > Event Log to view the local log list. Filter the event log list based on the log level, user, sub type, or message. See Event log filtering. Download the event logs in either CSV or the normal format to the management computer.
The registration page can also be accessed through Products > Product List page, locate "Register More" button from the top-right corner. Copy and paste your Product Registration Code and click Next. Select the appropriate FGT/FWF device to register with the FortiConverter Service contract, and click Next.
Registering the FortiGate-VM Log in to the Customer Service & Support site using a support account, or create an account. In the main page, under Asset, select Register Now. In the Registration page, enter the registration code that you received via email, and select Register to access the registration form.
Go to . Select Create Account. Enter your email address in the Account Email field. If you are not a government user, click Create Account. If you are a government user. Select the hCaptcha field. Click Get Email Verification Code.
By default, your FortiGate has an administrator account set up with the username admin and no password.
Tickets for assistance with Fortinet products may be created through the Support Portal at by selecting 'Create a Ticket' from the 'Support' dropdown option. Alternatively, click on the Product List option and then click on the serial number and then click on create a ticket.
Go to . Select Login Now. The log in portal opens. Select Email Login. Enter your FortiCloud email and password in the Email and Password fields. Click Log In. The Dashboard is displayed.
Go to . Select Login Now. The log in portal opens. Select Email Login. Enter your FortiCloud email and password in the Email and Password fields. Click Log In. The Dashboard is displayed.
Go to Device Manager > Provisioning Templates > System Templates to configure system templates. Some settings may not be available in all ADOM versions. To import settings from a device, click More > Import and select the device.