Follow these steps to put an effective performance agreement in place for your staff: Start With Clear Expectations. Build in Milestones. Agree on the Terms. Schedule Accountability Meetings. Establish Outcome Results and Consequences. Sign and Date the Agreement.
Timely response to all telephone inquiries/office visitors. Planning for seminars occurs too late to secure optimal meeting space and prepare advance communications. Certain associate editors consistently are behind schedule. All manuscripts progress through the review process ing to established schedule.
Email management: A SMART goal. Calendar management: A SMART goal. Travel planning: A SMART goal. Meeting support: A SMART goal. Team engagement: A SMART goal.
Assessing administrative assistants involves evaluating their organizational, communication, time management, and software use skills. This can be done through exercises that test their ability to organize data, handle conflicting demands, manage their time effectively, and use office software proficiently.
Here's the proven 9-step process for developing a performance plan: Automate the process. Explain performance reviews. Align goals. Define tactics. Connect employees to the bigger picture. Discuss performance. Create an ongoing communication plan. Set regular performance reviews.
The Certified Administrative Assistant (CAA) certification is a certification offered by the National Career Certification Board (NCCB). The NCCB offers several certifications for professionals. To earn the CAA, you'll need to pass the CAA exam.
Performance agreements define executive accountability for specific organizational goals, help executives align daily operations, and clarify how work unit activities contribute to the agency's goals and objectives.