First, you'll need to contact your lender and let them know you want the information. Depending on your lender, you may have to sign in to an online account, call a helpline, or send a formal letter to start the request process.
Under federal law, the servicer must generally send you a payoff statement within seven business days of your request, subject to a few exceptions. (12 C.F.R. § 1026.36.)
The electronic title is created and held by TxDMV in the state motor vehicle database. Title applications are submitted and processed through the local county tax office. Under ELT, when a lien has been satisfied, the lender must submit an electronic release of lien.
If your Texas title is lost or never received, a replacement title can be obtained in person or by mail through a Texas Department of Motor Vehicles Regional Service Center. A replacement is referred to as a Certified Copy of Title. Keep in mind, Texas cannot issue a replacement title for another state.
The dealer will submit the necessary documents to the Texas Department of Motor Vehicles (DMV) within 30 days of the sale. Once the paperwork is processed, the DMV will issue a new title in your name and send it to you by mail.
Visit the nearest TxDMV regional service center. Complete the Application for a Certified Copy of Title (Form VTR-34). NOTE: All recorded owners must sign the form and provide photo ID (or a copy) at time of application.