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Hear this out loud PauseThere's a process to getting the mortgage payoff statement. First, you'll need to contact your lender and let them know you want the information. Depending on your lender, you may have to sign in to an online account, call a helpline, or send a formal letter to start the request process.
Under California Civil Code of section 2943, upon the request by the trustor to a deed of trust, the beneficiary must provide a payoff demand statement within 21 days.
Hear this out loud PauseIn cases where we have enough funds in escrow to pay off the loan, you can call 1-800-848-9136 and request for your loan to be paid using escrow funds. You can also sign in to chase.com and send us a request through the Secure Message Center.
Include all relevant information in the payoff letter, including: Include the name of the loan or mortgage holder. Include the loan or mortgage number. Include the payment amount. Include the date you plan to make the payment. Include your name and address. Include your contact information.
Hear this out loud PauseYou'll receive confirmation of payoff Within 10 days, we'll send you confirmation by letter and/or email that your loan has been paid in full.