Treat the following as a set of general guidelines: Gather complete information before you start writing. Describe your injuries and medical treatment. List your medical expenses, lost wages, and non-economic damages. Make a settlement demand. Include a deadline for legal action if you want to, but don't bluff.
Within the letter, you can indicate that you reject the offer and highlight why you deserve a higher settlement amount. You should also counter their reasons for offering the lowball initial offer. Your explanation behind these reasons can be critical in getting a better second offer from the claims adjuster.
I am writing in response to the settlement offer you presented on Settlement Offer Date, related to claim number Claim Number for the incident that occurred on Incident Date. After careful consideration, I must reject this offer as it does not meet my needs based on the severity and ongoing nature of my injuries.
Your counter offer Clearly state the terms you would like to negotiate. Be specific about your desired changes and provide a persuasive justification for your counter offer. Use market research, industry standards, or your qualifications to support your request.
Be sure you send your letter to the appropriate person, whether that be an insurance adjuster or an attorney. Make it clear that you are rejecting their initial offer and include your reasons for doing so. If they provided written reasons for their low initial figure, you should also respond to those in writing.
In a claim refusal letter, begin with a statement of appreciation, common ground, or understanding; provide a concise and factual explanation; and end in a friendly and confident way. Remember to use the indirect approach.
If you decide to reject the settlement offer, you'll need to do so in writing. Provide a clear explanation of why you are rejecting the offer and include any supporting evidence that backs up your position. Your written response should be professional and concise; any inflammatory language could weaken your case.
Keep your emotions out of the letter and stick to facts, such as the extreme pain and suffering you have had to endure and the frustration and hassle of attending medical treatments. Be professional, courteous, and confident, and never attack the claims adjuster personally in your counteroffer letter.
To properly reject an insurance settlement offer, you must communicate the rejection in writing through a formal demand letter. This letter should clearly state the reasons for rejecting the offer, such as it not providing maximum compensation for the damages incurred.
Be as neutral and matter-of-fact as possible. If the insurance company made any error in its assessment of your claim, you should be clear when addressing that in your written communication. State the settlement offer you are willing to accept and the reasons why.