Chat to us online or call 150 from a Virgin Media phone (or 0345 454 1111 from any other phone).
If you are still with Virgin and are looking to renew your contract then call the main Virgin line on 0345 454 1111. Just press 1 for TV and broadband queries, then work through the options after that. If you had Virgin before but the contract ended, and you want a new deal from scratch then call 0330 221 4025.
Virgin Mobile contract end date notification Virgin Mobile moves its out-of-contract customers onto monthly rolling plans with equivalent data and minutes after their fixed plan ends, and will continue to bill you in the same amount for its service.
You can contact us by calling 0800 064 3777. You'll need Your Account number and area reference number which you'll find on your bill.
There might be attempts to persuade you to stay, but there's nothing to say you have to if you don't want to. To cancel, you can call Virgin Media on 0345 454 1111 or 150 from your Virgin Media telephone. Alternatively, you can request a cancellation through live chat.
The quickest contact method is by calling either 150 from a VM phone, or 0345 454 1111 from any other phone, call around 8am if possible when lines first open and are least busy.
There might be attempts to persuade you to stay, but there's nothing to say you have to if you don't want to. To cancel, you can call Virgin Media on 0345 454 1111 or 150 from your Virgin Media telephone. Alternatively, you can request a cancellation through live chat.
You should receive an 'end of contract' notification from your network at least 30 days before your contract is up informing you of your new rates as well as a few options.
Find your Virgin Media contract end date online in "My Virgin Media" Step 1: Go to to get started. Step 2: Enter your email address and password, and click "Sign In". Step 3: Click on 'My Virgin Media> My Account> End of of Contract Notification' to see details of your contract.
Find your Virgin Media contract end date online in "My Virgin Media" "My Virgin Media" is your account portal on the Virgin Media website, where you can view and manage various aspects of your Virgin account, including finding out the contract end date.