Deceptive Practices In Sales In Clark
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We have supervisory authority over banks, thrifts, and credit unions with assets over $10 billion, as well as their affiliates.
Contact the company about your complaint If you have a complaint about a company's products or services, contact them first before you seek help elsewhere. Explain your problem to the company by calling, web chatting, or sending them a formal complaint letter.
We protect consumers from unfair, deceptive, or abusive practices and take action against companies that break the law. We arm people with the information, steps, and tools that they need to make smart financial decisions.
Once a company receives a complaint from the CFPB, it is responsible for responding within 15 calendar days. If the response is not final, the company is responsible for letting the CFPB know. They will then have up to 60 days to provide a final response.
Bottom line. If you're having issues with a financial service provider – be it with overdraft fees, a HELOC or student loans – filing a complaint with the CFPB can help you get to a resolution.
