Illinois Code Chapter 815, 505/1 through 505/12 is commonly known as the Consumer Fraud and Deceptive Business Practices Act (“Act”). This is a law that is meant to protect consumers from businesses that engage in unfair methods of competition and unfair acts during the conduct of commerce or trade.
Consumer Protection Section 5(a) of the FTC Act provides that “unfair or deceptive acts or practices in or affecting commerce . . . are . . . declared unlawful.” 15 U.S.C. Sec. 45(a)(1).
The most important way to help your claim is to have evidence. Evidentiary support showing that the defendant committed a deceptive practice, the practice affected commerce, and you suffered an injury is necessary. The injury can be physical, psychological, or financial.
A person commits deceptive practice when he or she has the intent to defraud another person and does any of the following: Knowingly causes another person, by threat or deception, to execute a document, which disposes the victim of a property or incurs a pecuniary obligation.
The deception can include lies, false promises, or misrepresentations. For instance, selling something while lying about its condition or value could qualify. Second, the person being deceived must rely on the deception, meaning they believe the false information and act based on it.
Consumers are urged to use 311 to report fraud or other possible illegal practices by businesses or contractors located in Chicago.
The Act prohibits the use of any deception, fraud, false pretenses or promises, concealment, suppression, or omission of any fact that is material to a business dealing or transaction. Consumers may bring a claim under the Act even if they were not in fact misled, deceived, or even damaged by the wrongful conduct.
Deceptive Trade Practices: Examples False representation of the source, sponsorship, approval, certification, accessories, characteristics, benefits, or quantities of a good or service. Representing goods as original or new when, in fact, they are deteriorated, altered, reconditioned, reclaimed, or used.
Illinois Attorney General's Consumer Protection Division Complaint Center Chicago: 800-386-5438 | TTY: 800-964-3013. Springfield: 800-243-0618 | TTY: 877-844-5461. Carbondale: 618-529-6400 | TTY: 877-675-9339. Spanish language: 866-310-8398.