Complaint Responsibility File For Post Office In San Antonio
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FAQ
If you are not satisfied with the help you receive at your local post office, the Postal Service has local District Consumer and Industry Affairs offices nationwide with special personnel who can assist in solving local service issues.
The Postal Regulatory Commission is responsible for oversight of the U.S. Postal Service, including oversight of rates and services, and ensuring the Postal Service meets all of its legal requirements.
If you are contacting us from a Congressional office, please email us at congressional@uspsoig.
The Board of Governors of the U.S. Postal Service is comparable to a board of directors of a publicly held corporation. The Board consists of up to nine Governors, the Deputy Postmaster General, and Postmaster General.
The OIG plays a key role in maintaining the integrity and accountability of America's postal service, its revenue and assets, and its employees. With more than $78 billion in revenue, the Postal Service is at the core of a nearly $1.6 trillion U.S. mailing industry that employs approximately 7.3 million people.
You can make a complaint about problems with your mail service online, by phone, or in person at a USPS facility. To file a complaint online, select the topic below "What's the reason for your inquiry?" ... Call 1-800-ASK-USPS (1-800-275-8777) or TTY: 711. Locate your local post office to speak with your station manager.
Is USPS Reliable: The United States Postal Service (USPS) is a constant in the world of shipping. It delivers to 98% of the nation's population in under three days. This shows USPS's strong commitment to the American people, even in tough times.
When you contact us with a mail service issue, your inquiry is documented at the Commission, and may be forwarded to the U.S. Postal Service for additional resolution. The Postal Service will then look into your issue and respond directly to you within 45 days with their findings.
Administrative Tort Claim Filing: Victims must complete Standard Form 95, which is used to present claims against the federal government under the FTCA for losses caused by a federal employee's negligence or wrongful act. This notice of claim must include factual details, evidence, and a sum certain for damages sought.
