Verified Complaint Form For Usps In San Antonio
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FAQ
To begin the precomplaint process, you must contact the Postal Service Equal Employment Opportunity Office through the online Postal Service EEO efile application at or by writing to: NEEOISO – EEO Contact Center, PO Box 21979, Tampa, FL 33622-1979, within 45 calendar days of the ...
If you are contacting us from a Congressional office, please email us at congressional@uspsoig.
For claims filed online, login to Online Claims at ps/domestic-claims and check the status in your USPS account. For other claim status questions, email the Accounting Help Desk at HelpDeskAccounting-St.LouisMO@usps or call 866-974-2733, Monday through Friday, 7a. m. – 7 p.m. CST.
Self-service options are available 24/7 by calling 1-800-ASK-USPS (1-800-275-8777). Customer Service representatives are also available to take your calls: Monday through Friday from a.m. to p.m. Eastern Time (Alaska and Hawaii are a.m. - p.m. ET)
When you contact us with a mail service issue, your inquiry is documented at the Commission, and may be forwarded to the U.S. Postal Service for additional resolution. The Postal Service will then look into your issue and respond directly to you within 45 days with their findings.
USPS usually sends claims decisions within 5-10 days. You can also check Claim History in your USPS account for updates. Claim processing times depend on whether an item is damaged or lost. Claims for damaged items are usually processed more quickly than lost mail claims.
If you are contacting us from a Congressional office, please email us at congressional@uspsoig.
