Verified Complaint Form Document Formal In North Carolina
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If the answer is not verified, the allegations of the complaint are deemed admitted and the plaintiff can move for judgment on the pleadings or move to strike the answer and take judgment by default.
File a complaint with government or consumer programs File a complaint with your local consumer protection office. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve complaints against companies. Report scams and suspicious communications to the Federal Trade Commission.
You are required to file your Answer with the Clerk of Court and send a copy to the Plaintiff. You may serve your Answer by delivering a copy to the Plaintiff or by mailing it to the Plaintiff's last known address.
If a complaint is not verified you can answer with a general denial pursuant to Code of Civil Procedure § 431.30(b) and generally deny all of the allegations of the complaint. However you should also be sure to include specific affirmative defenses that are tailored to the individual case.
Typically, a plaintiff verifies a complaint by attaching a page at the end containing a statement made under oath that: The plaintiff has reviewed the complaint. The plaintiff knows or believes that all allegations that the plaintiff has personal knowledge of to be true.
Extend an apology for any factors that may have led to their frustration or inconvenience. Demonstrate empathy and a genuine understanding of their perspective. Take responsibility and offer to rectify the situation. Propose a solution or outline your forthcoming actions.
Unverified responses are “tantamount to no responses at all,” and a motion to compel responses may be filed where responses are not verified and contain no objections. (Appleton v. Superior Court, (1988) 206 Cal. App. 3d 632, 635-636.)
Techsalerator recommends the following tips for responding to an unjustified complaint: 1) Acknowledge the customer's concern, 2) Be empathetic and understanding, 3) Explain the situation and provide evidence, 4) Offer a solution or compensation, and 5) Follow up to ensure satisfaction.
Complaints means expressions of discontent, pain, or grief when used as a noun. Complains means expressing discomfort, pain, or unease when used as a verb. A good way to remember the difference is Complaints has a T because they are things. Out of the two words, 'complaints' is the most common.
We prefer that you file your complaint via our online form. If you would like to file a complaint via hard copy, please call us on our consumer assistance line at (919) 716-6000, and we will mail you a complaint form.