Examples of misconduct that could make you ineligible include violation of company policy, violation of law, neglect or mismanagement of your position, or failure to perform your work adequately if you are capable of doing so.
Call a Tele-Center at 800-939-6631 during regular business hours and speak to customer service. Additional languages available upon request. TWC accepts calls from any Relay Service.
Amended Status Report (Form C-1AM) is used to update an existing tax account when you cannot make changes online. Update your tax account using TWC's Unemployment Tax Services. See Changes to the Status of Your Business if you: Changed your business structure.
You can check your claim status online at Unemployment Benefits Services or call Tele-Serv at 800-558-8321. We use information from you and your last employer to determine if you qualify. TWC sends your last employer a letter with the reason you gave for no longer working there.
If the employer has filed a late response, its initial determination will be a "late protest" ruling. If it has filed no response at all and the claimant begins to draw benefits, it will receive a notice of maximum potential chargeback ("wage verification notice").
It is important to prepare all of the documentation, witnesses and evidence that you need to support your side of the issues. This will increase your credibility and allow the Hearing Officer to make a just determination of the facts.
If your employer is appealing a determination allowing you benefits and your employer does not appear at the hearing, the case will automatically be decided in your favor. When will I find out about the judge's decision? The decision will be mailed to you as soon as possible after the hearing.
TWC sends your last employer a letter with the reason you gave for no longer working there. By law, your employer has 14 days to respond. If the employer gives us new or different information, we contact you for additional information.