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Claims for Loss or Damage to Property ? For domestic Shipments (including ship- ments to and from Puerto Rico), UPS must receive notice of claims within sixty days after Delivery of the Package or, in case of failure to make Delivery, within sixty days after the date of scheduled Delivery.
UPS® reviews documents for damaged package Documentation that supports your claim and the declared value of the package is often required in order to receive a refund or replacement of merchandise. This documentation can be submitted when the damage is first reported, or after the damage/loss notification is sent.
UPS Claims- Simple and Easy - YouTube YouTube Start of suggested clip End of suggested clip So we made the UPS claims process simple. And easy whether you're a shipper or a receiver it's easyMoreSo we made the UPS claims process simple. And easy whether you're a shipper or a receiver it's easy to file a claim start by logging into your UPS. Account enter your tracking number.
Support Your Claim with Additional Documentation Items such as receipts, invoices, and purchase orders can help support your claim. Include photos for any damage claim.
Support Your Claim With Additional Documentation Items such as receipts, invoices and purchase orders can help identify merchandise. Attaching photos of damaged packages is also recommended for damage claims.