This sample form, a detailed Developer-Oriented Software Maintenance Agreement document, is adaptable for use the software industry and related fields. Tailor to fit your circumstances. Available in Word format.
It's wise to check their track record and ask for references; a good developer will have a solid history of keeping software in tip-top shape.
Good question! Many agreements include on-demand support options for those times when you need help but it wasn't part of the regular schedule.
Absolutely! These agreements can be tailored to suit what you need, like adjusting the level of support or the types of updates you want.
Most agreements spell out a regular schedule for updates, whether it’s monthly, quarterly, or on an as-needed basis depending on what your software needs.
Think of it as a safety net—it usually covers updates, bug fixes, and sometimes even enhancements to improve your software's performance.
Having one is like having insurance for your software; it ensures you’ll have support when things go awry, helping to keep everything shipshape.
It's a contract that outlines how a developer will take care of your software after it's been built, like keeping it running smoothly and fixing any bumps in the road.
Trusted and secure by over 3 million people of the world’s leading companies