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Yes, it is actually very common. The only way that your exit interview will make an impact on the company is if what you say is shared with your boss and the higher-ups in the company.
Exit interviews, when conducted with care, can provide a flow of thoughtful feedback and insight on all three fronts. They can increase employee engagement and retention by revealing what works or doesn't work inside the organization.
Exit interviews may well reveal the need for a better learning and development strategy within your business. If employees don't feel supported or challenged in their roles, then it's more likely they will leave. It will also flag-up opportunities in management development and succession planning.
Exit interviews, when conducted with care, can provide a flow of thoughtful feedback and insight on all three fronts. They can increase employee engagement and retention by revealing what works or doesn't work inside the organization.
You want to be honest in this conversation, but you also don't want to say anything that will leave your interviewer with a bad impression. Practicing what you'll say, before the interview, ensures you don't misspeak or phrase a response poorly.
Exit interviews are most effective when second-line supervisors (i.e., direct supervisors' managers) are involved because the buffer tends to produce more honest feedback. Second-line supervisors are also the leaders in the company who are more likely in a position to follow up effectively.
Follow these steps to conduct an exit interview with an employee who is leaving the organization: Select an interviewer.Prepare in advance.Ask the employee to complete a written survey.Schedule the interview at the right time.Listen closely.Ask if you can share their responses with management.
Nothing good comes from an exit interview. If you are a leader, reading the snotty feedback of disgruntled employees you've fired (or let leave on their own) is distracting and counter-productive. You won't learn anything you don't already know right now.
Confidentiality. Everything discussed during exit interviews must be kept confidential. HR should assure exiting employees that interview records are confidential. HR should tell employees how they'll present results to management (e.g. in aggregate form or anonymous feedback.)
Typical exit interview questions include why you are leaving, why you decided to accept a new position, your likes and dislikes in the office, whether you would change anything about the company, whether you would recommend the company to others, and what suggestions you might have for improvement.