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Interesting Questions
It's good to be cautious, but as long as you stick to the facts and follow the law, you shouldn't have too much to worry about. Just remember to keep things professional and respectful.
If the customer doesn’t respond, you might want to send a follow-up letter or a reminder call. Think of it as casting a fishing line—sometimes, you need to reel them in!
Absolutely! Sending a collection letter via email is common nowadays. Just make sure it's professional and catches their eye, like adding a catchy subject line.
Keep it polite but firm, and make sure it's clear and straightforward. A touch of empathy can go a long way, so you might say something like, 'We understand things can get tough sometimes.'
Include details like the amount owed, the due date, and any steps you might take if payment isn't made, like saying, 'We hope to avoid further action, but we need to resolve this quickly.'