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A maintenance agreement outlines the steps one party will undertake to insure the upkeep, repair, serviceability of another party's property. Maintenance contracts are commonly used by companies that take care of vehicle fleets, industrial equipment, office and apartment buildings, computer networks, etc.
Related Definitions Maintenance and Support Contracts means the contracts pursuant to which, prior to the Closing Date, Seller has obligations to provide maintenance and support to its customers.
Definition(s):An agreement entered into by an organization in connection with a computer matching program to which the organization is a party, as required by the Computer Matching and Privacy Protection Act of 1988.
The maintenance agreement should define what is an emergency repair (cannot operate system), and what is a non-emergency repair (portion of system not working but its operation is not immediately critical).
Essentially, maintenance is what you get regularly done on your vehicle to make sure it stays in fighting form. Maintenance is something that's scheduled like an oil change whereas service is when you need something specific fixed or tuned up that's outside of your regular maintenance schedule.
A maintenance agreement outlines the steps one party will undertake to insure the upkeep, repair, serviceability of another party's property. Maintenance contracts are commonly used by companies that take care of vehicle fleets, industrial equipment, office and apartment buildings, computer networks, etc.
A maintenance contract is an agreement between a company and a contractor specifying in detail about the services which are going to be covered and what are the conditions to be considered for the contract to hold ground in any court of law.
Sections to Be Included in a Product Maintenance and Repair AgreementProvider and buyer contact information.Definitions of common terms.General service terms and specifications.Response time and returns procedure.Support conditions and obligations.Service exclusions.Price, Invoicing, and Payment terms.More items...
Maintenance agreements provide routine maintenance, access to emergency repairs, and constant upgrades to software and your system's hardware. More importantly, the agreement make you a priority and allows you to build a relationship with your maintenance provider.
More Definitions of Support and Maintenance Agreement Support and Maintenance Agreement means an Agreement for the provision of support and maintenance services in respect of one or more Products.