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Exit interviews, when conducted with care, can provide a flow of thoughtful feedback and insight on all three fronts. They can increase employee engagement and retention by revealing what works or doesn't work inside the organization.
An exit interview is a voluntary decision on both parts, so you don't have to take part if you just want to move on without it. Even if you'd like an exit interview, because it's not a legal requirement, you might find your employer is reluctant to organise it.
Who Should Conduct the Interview? The most common choice is to have an internal HR person do it. They should both understand the dynamics of your organization and know the people involved. This means that he or she can dig deeper into issues and ask more pointed questions.
Legal concernsExit interviews are not legally required, but they can help put companies on notice of potential lawsuits. For example, at exit interviews, employees may be asked to sign a confidentiality agreement regarding trade secrets and employer data.
What to Say in an Exit InterviewYour reason for leaving.How well your job was structured and if you had the appropriate tools to succeed.If you had opportunities to learn and grow.How you feel about your manager and other leaders.What you liked most about your job and the company.More items...?
Who Should Conduct the Interview? The most common choice is to have an internal HR person do it. They should both understand the dynamics of your organization and know the people involved. This means that he or she can dig deeper into issues and ask more pointed questions.
HR representatives can be a more neutral option in most cases so long as they're not interviewing somebody from their own team. If you don't have a HR department, a manager from a separate department is also a good choice. The employee needs to feel free to express themselves in confidence.
The purpose of an exit interview is to assess the overall employee experience within your organization and identify opportunities to improve retention and engagement. Having a clear set of standards in place when conducting exit interviews can also play an essential role in risk management.
Exit interview legal disputes do occur because an employer has promised the employee something like: Good recommendation. Assistance obtaining employment. When those promises aren't fulfilled, the former employee may file a lawsuit.
Managers and supervisors are also encouraged to conduct exit interviews with employees who are leaving the organization. These interviews with an exiting employee can provide information that the manager can use to avoid losing additional employees.