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How to Hire a Receptionist Reach qualified candidates with a well-written job description. Carefully screen applications to select the top candidates. Determine the best fit by asking relevant and revealing interview questions.
You'll need: customer service skills. the ability to work well with others. to be thorough and pay attention to detail. administration skills. patience and the ability to remain calm in stressful situations. the ability to accept criticism and work well under pressure. sensitivity and understanding.
Here are a few things you should keep in mind when hiring for the front desk: Define the job. ... First impressions count. ... Personality rubs off. ... Find someone who expects the unexpected. ... Good communication is key. ... Create a positive environment.
Look for a candidate who collaborates easily, can give and receive criticism gracefully, and rises above petty office politics. Receptionist duties require equal competence in written, phone and face-to-face communications. Empathy and understanding human behavior are skills the best receptionists excel at.
The average hourly wage for an Entry Level Receptionist in the United States is $16 as of October 25, 2023, but the salary range typically falls between $14 and $18.
Get a Sense of Their Communication Style When gauging a candidate's communication skills, don't consider someone because they're a strong speaker. The ability to listen is as important. For instance, receptionists need to accurately take phone messages and address complex customer complaints.
Communicate with your staff about the position: Tell your team about the open position to see if they know someone who'd be a great fit for the job. Post your job online: Try posting your receptionist job on Indeed to find and attract quality receptionist candidates.
A standout receptionist candidate is not only skilled in administrative tasks but also possesses strong interpersonal skills. They should be able to handle high-pressure situations with grace, be organized, and have a genuine desire to assist others.