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Here are 10 things you should never say before your exit interview.This place is 'going downhill/a sinking ship/lost without meSo-and-so was mean to me/did something bad/hates it here, tooSHOW ME THE MONEY!@%!Never, ever again.You could have made me stay, you know.Nobody likes working here.More items...
An exit interview (also known as termination or separation interview) is simply an interview conducted with an employee who is leaving a company. The purpose of this interview is to learn.
Who Should Conduct the Interview? The most common choice is to have an internal HR person do it. They should both understand the dynamics of your organization and know the people involved. This means that he or she can dig deeper into issues and ask more pointed questions.
Dissatisfied with your current employment or your superiors, Because of personal circumstances. You not feeling well. Make sure you're clear about why you're leaving.
Explain the purpose of the exit interview to the leaving employee right at the beginning of the interview. State clearly that you conduct these interviews in order to make positive changes and improve your company culture. Ask for their help and highlight how much you'd value their honesty and constructive feedback.
Allow the employee to share his feelings without going on the defensive. Do not agree or disagree with what the employee says. Simply acknowledge their feelings and at the end thank them for being honest. That's just the way that manager is.
Take it step by step.Get right to the point. Skip the small talk.Break the bad news. State the reason for the termination in one or two short sentences and then tell the person directly that he or she has been terminated.Listen to what the employee has to say.Cover everything essential.Wrap it up graciously.
Be sure to communicate the things you liked about working there and what you feel they do well. By providing a mix of both positive and negative feedback, your employer will likely view your comments and experiences as more fair, honest, and accurate than if you only provided one-sided, negative complaints.
You should conduct an employee exit interview regardless of whether the employee resigned or was terminated. Even if the employee had no reason to leave, they will likely still be able to come up with some constructive feedback that your team can use.
If the separation results from an involuntary termination, the exit interview will be the meeting at which the Employee is informed that he or she is being terminated. At that time all of the reasons which figured in the decision to terminate should be communicated to the Employee verbally and in writing.