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To conclude your letter, encourage the customer to respond with any further questions or concerns they may have about your product or service. Being open to communication lets your customer know that you are genuinely invested in retaining them as a customer.
6 Sign off professionally. Complaint emails should be professional. Writing ?Sincerely? and then your name is usually sufficient. Include a professional email signature if you're writing your email in your workplace or on behalf of a business.
End with ?Best? or ?Sincerely? for a less formal sign off. These options are good if you would like to come across a little less formal and a bit more friendly. ?All the best? also works well if you prefer it to ?Best.? Place your name under the sign off.
Be honest and straightforward. Write to the point, and in clear language. Do not include subjective opinions, except to the effect that your expectations were higher - for example, that you would have expected a better service from such a prominent company, or the product to be free of faults.
Don't forget to end your complaint letter with a closing salutation such as "Yours sincerely" or "Sincerely" and to leave sufficient space for your signature (usually three lines). Last, be sure your letter is free from grammar and spelling errors by sending it for proofreading by the professionals at Scribendi.
Writing ?Sincerely? and then your name is usually sufficient. Include a professional email signature if you're writing your email in your workplace or on behalf of a business.
CLOSING PARAGRAPH I hope that you will deal with this matter promptly as it is causing me considerable inconvenience. I feel/believe that I am entitled to a replacement/ refund? I demand a full refund/an immediate replacement/etc or I shall be forced to take legal action/ the matter further.