User Complaint Against Vendor

State:
Multi-State
Control #:
US-CP1308-AM
Format:
Word; 
Rich Text
Instant download

Description

This sample form, a detailed User Complaint Against Vendor document, is for use in the computer, internet and/or software industries. Adapt to fit your circumstances. Available in Word format.
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FAQ

Go to the Company Website: The first thing you need to do is go to the company website and write Customer Service a letter explaining what happened. The Better Business Bureau. Ripoff Report. spam@uce.gov. Yelp. Planetfeedback. Google Your Attorney General.

Tips for Writing a Vendor Complaint Letter Be direct and respectful. No one will take your complaint if you are disrespectful. Clearly, state the facts of your causes for your complaint. Mention the relevant facts including the date, time, and location of the incident, as well as the names of the personnel involved.

Long Wait on Hold. Unavailable or Out of Stock Product. Repeating the Customer's Problem. Uninterested Service Rep. Poor Product or Service. No First Call Resolution. Lack of Follow Up. New Product or Feature Request.

File a complaint with your local consumer protection office or the state agency that regulates the company. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve your complaints against companies.

1 Contact the company It's best to put your complaint in writing, either in a letter or by email. If the company has an official complaints procedure, follow its instructions and be sure to escalate your complaint through the company's official process if you wish to take the matter further.

BBB complaint process is to help two parties resolve a dispute.The BBB Dispute Resolution Counsellor (who handles the complaint) works with both parties to try and help them come to their own mutually acceptable resolution. BBB acts as a neutral third party, and does not make a decision to resolve the matter.

Register your complaint online with the Ministry of Corporate Affairs. You need to fill up this form with information such as your name, city, country, nature of complaint, complaint category, company name etc.

#1 complaint: Auto-related problems. #2 complaint: Home improvement and construction issues. #3 complaint: Retail sales. #4 complaint: Landlord/tenant issues. #5 complaint: Credit card and debt. #6 complaint: Communications & professional services. #7 complaint: Health products and services scams.

File a complaint with your local consumer protection office or the state agency that regulates the company. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve your complaints against companies.

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User Complaint Against Vendor