Retainer Agreement for Virtual Assistant Services

State:
Multi-State
Control #:
US-02008BG
Format:
Word
Instant download

Description

A virtual assistant is like a personal secretary. They provide customer support, write, answer calls, transcribe, do research, etc. They basically work at home and communicate with their Employer through the Internet or through phone. One method many companies take to maximize the likelihood of having a positive experience in retaining a virtual assistant is by going through a virtual staffing agency. These virtual staffing agencies operate similarly to conventional staffing agencies. When setting up the structure of a virtual assistant business, the owner must decide how he or she will collect the money earned for the services performed.


Traditional Invoicing/Net 30 Days  If the virtual assistant does a lot of work for larger corporate clients, she may find that her clients will only do business with her if she extends Net 30 Day terms. With this arrangement, the virtual assistant will issue an invoice at the specified time periods or at the end of a project, whatever is agreed to prior to starting the project.


Traditional Invoicing/Due Upon Receipt  Issuing the purchase order or having an agreement where the terms are Due Upon Receipt will help the virtual assistant to get paid much quicker. Just like Net 30 Day terms, the virtual assistant will send an invoice at specified times or at the end of the project and wait for the company to send a check.


Credit Card Payment  The virtual assistant can set-up a merchant account and collect payment from the client using a credit card. An invoice will usually still need to be given to the client, but payment can be processed immediately at specified times. The virtual assistant can keep the clients credit card number on file and charge it as soon as a project is completed and the invoice is approved. Credit card payments can also be processed through PayPal without setting-up a merchant account.


Retainer  Many virtual assistants collect a retainer from their clients. Often a discount is given when the client agrees to a certain number of hours of work per month charged if it is used or not. Since the client has already paid, they will most likely use the time, however, this is a nice way for the VA to estimate how much he or she will work in a month because the client as already committed to a certain number of hours.

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FAQ

A virtual assistant is an independent contractor who provides administrative services to clients while operating outside of the client's office. A virtual assistant typically operates from a home office but can access the necessary planning documents, such as shared calendars, remotely.

Step 1: Write your contract. Create your contract in Pages, Word, or a Google Doc. Step 2: Upload your contract to HelloSign. Log into or sign up for HelloSign. Step 3: Prepare the contract for signing. Add a signature box for your client. Step 4: Send the contract to your client.

A retainer fee is an amount of money paid in advance by a client to assure your services will be available to them for an extended amount of time. The client pays a lump sum upfront, or makes a recurring monthly payment, and you work with them on a long-term project, or provide them with access to services each month.

No hard selling needed. Tell them you've been thinking about how a long-term arrangement would help them better accomplish their business goals. Then, if they're open to the idea, offer to write up a monthly retainer proposal that lays out everything you'd provideand the value of working with you on a long-term basis.

Start out at $25 per hour and sign your first client. Then, with each new client, sign your rates $2.50 more. For your second client, you'll charge $27.50 per hour. Your third, $30 per hour and so on.

The amount you're to receive each month. The date you're to be paid by. Any invoicing procedures you're expected to follow. Exactly how much work and what type of work you expect to do. When your client needs to let you know about the month's work by.

1The amount you're to receive each month.2The date you're to be paid by.3Any invoicing procedures you're expected to follow.4Exactly how much work and what type of work you expect to do.5When your client needs to let you know about the month's work by.How to Set Up a Retainer Agreement: Earn More From Your Best\nwww.bidsketch.com > blog > sales > freelance-retainer-agreement

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Retainer Agreement for Virtual Assistant Services