Subject: Concerned Customer Seeking Resolution for Slip and Fall Accident at Your Store Dear [Store Manager's Name], I hope this letter finds you in good health and high spirits. I am writing to bring to your attention a distressing incident that occurred at your esteemed store location in [City, South Dakota]. On [date], during my routine shopping experience, I unfortunately experienced a slip and fall accident due to hazardous conditions that were prevalent in the store premises at the time. The purpose of this letter is twofold: Firstly, I would like to provide a detailed account of the incident and its aftermath, and secondly, I would greatly appreciate your attention to resolving this matter in a fair and efficient manner. On the aforementioned date, I entered your store with the intention of purchasing [description of products/services]. As I walked through the store, it became evident that there were several unmarked spills and a general lack of maintenance in the aisles, leading to a highly risky environment for shoppers. Despite being mindful of my steps, I unintentionally lost my footing on one of these spills and suffered a serious fall, resulting in injuries including [describe injuries]. Following the fall, your store employees promptly provided limited assistance by calling emergency medical services. Due to the severity of my injuries, I was taken to [local hospital/medical facility] where I received appropriate medical attention and ongoing treatment. As a result of this incident, I have incurred significant medical expenses, experienced pain and suffering, and have had to endure limitations on my daily activities and subsequent loss of wages. It is important to note that as a loyal customer of your store, I am disheartened by the lack of attention dedicated to ensuring a safe shopping environment. I strongly believe that a store of your stature should uphold the highest standards of safety for its customers, ensuring that preventable accidents, such as the one I experienced, are avoided. I request you to take my case seriously and investigate the circumstances of my slip and fall accident in a timely manner. Furthermore, I kindly ask for your prompt response to establish a dialogue and discuss a reasonable resolution that addresses the damages incurred and provides adequate compensation for my medical expenses, pain, suffering, and loss of earnings. In conclusion, I urge you to reconsider your store's safety protocols and take necessary preventative measures to avoid similar incidents in the future. I look forward to your prompt attention to this matter and a swift resolution that reinstates my faith in your store's commitment to customer safety. Thank you for your understanding and cooperation. Please find attached relevant documents, including medical records and receipts, as supporting evidence for my case. I appreciate your commitment to resolving this matter in a fair and amicable manner. Yours sincerely, [Your Name] [Your Contact Information]
South Dakota Sample Letter for Letter from Customer to Store Concerning Slip and Fall Accident
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8 Items to Include in Incident ReportsThe time and date the incident occurred.Where the incident occurred.A concise but complete description of the incident.A description of the damages that resulted.The names and contact information of all involved parties and witnesses.Pictures of the area and any property damage.More items...?
Your demand letter should include:Statement of Facts: Describe in detail exactly how you fell on the wet floor.Liability: Explain why the insured is responsible for your damages.Injuries: Describe your injuries and their impact on your life.Damages: A cost list of your damages.
Frequently Asked Questions (FAQ)Type your letter.Concisely review the main facts.Be polite.Write with your goal in mind.Ask for exactly what you want.Set a deadline.End the letter by stating you will promptly pursue legal remedies if the other party does not meet your demand.Make and keep copies.More items...
What Does an Incident Report Need to Include?Type of incident (injury, near miss, property damage, or theft)Address.Date of incident.Time of incident.Name of affected individual.A narrative description of the incident, including the sequence of events and results of the incident.Injuries, if any.More items...?
How to Write an Incident Reportyour name and contact details;name and address of specific location of the incident;time and date of the incident;the names and contact details of those involved;the types of injuries and their severity;the names and contact details of witnesses;More items...
How to Write an Incident Reportyour name and contact details;name and address of specific location of the incident;time and date of the incident;the names and contact details of those involved;the types of injuries and their severity;the names and contact details of witnesses;More items...
It should include your name, address, and a date for the letter. If sending to an insurance company, you would include their name, address, and a line directing the personal injury demand letter to the attention of an adjustor by name and title if one has been assigned to your claim.
Your six-step guideThe name, gender, date of birth and job title of the injured party;The date the accident happened;The date the accident was reported;The name and job title of the person logging the accident;Whether or the not the injured party is an expectant mother; and.More items...
Slip-and-fall is a term used in personal injury law that refers to a person slipping or tripping, and as a result, falling and injuring themselves. In order for a slip-and-fall to be categorized as such, it must occur on someone else's property.
What Does an Incident Report Need to Include?Type of incident (injury, near miss, property damage, or theft)Address.Date of incident.Time of incident.Name of affected individual.A narrative description of the incident, including the sequence of events and results of the incident.Injuries, if any.More items...?
