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Landlords are required to make and pay for repairs for items under their responsibility. They must do so within 14 days after receiving a written request from tenants (read more).
Ultimately, the tenant is responsible for any damage that they cause to the property they are renting. The damage should be reported as soon as possible, so that it can be repaired or at least assessed by either the landlord or a professional (tradesman etc.)
Typically, a tenant will be held responsible for the cost of damage to something that would normally not wear out, or when the damage inflicted significantly shortens the item's lifespan.
Normal wear and tear is light damage that occurs over time and doesn't affect the use of the home or appliances; it's just not aesthetically pleasing. Other examples of normal wear and tear are light scratches on wood floors, wear spots on carpet (but not stains), and loose railings or banisters.
A landlord is entitled to possession of his property at the end of the term in the same condition as when he gave possession to his tenant, except that fair wear and tear is expected and must not be penalised. Damage to the property, such as broken windows, is the responsibility of the tenant to make good.
This means that should any accidental damage occur to the walls, floors, ceilings, roof, windows, doors and any other structural parts of the property, the landlord is the one liable for the damage and must pay for any repairs to be carried out as soon as possible.
Normal wear and tear is the expected decline in the condition of a property due to normal everyday use. It is deterioration that occurs in the course of living in a property. It is not caused by abuse or neglect. Examples of normal wear and tear might include: A couple of small stains on a carpet.
Normal Wear and Tear vs Damaged PaintPeeling paint, sun damage or a small number of scuffs are considered normal wear and tear and the landlord should touch them up between tenants.
Whether any damage is caused inside or outside the property, the landlord should have buildings and contents insurance to cover it. If the insurer will not pay for the remedial repairs, ultimately it is still the landlord's responsibility to pay, unless it can be proven that the damage is caused by the tenant.