Puerto Rico Product Complaint

State:
Multi-State
Control #:
US-182-AZ
Format:
Word; 
PDF; 
Rich Text
Instant download

Description

This form is a business type form that is formatted to allow you to complete the form using Adobe Acrobat or Word. The word files have been formatted to allow completion by entry into fields. Some of the forms under this category are rather simple while others are more complex. The formatting is worth the small cost.

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FAQ

Explain your problem to the company by calling, web chatting, or sending them a formal complaint letter. To get help writing a complaint letter, use this sample complaint letter from the Federal Trade Commission (FTC). Then send it to: A salesperson or customer service representative.

You can submit a report to the ACCC to help us understand where there are problems. Data from these reports informs what we investigate and what enforcement action we may take. It also helps to inform our compliance and education activities, industry engagement, advocacy and research.

Registered users can lodge a complaint online with the National Consumer Helpline portal of Ministry of Consumer Affairs, Food and Public Distribution.

Get Outside Help Contact your state attorney general or state consumer protection office. ... Contact a national consumer organization. ... Contact your local Better Business Bureau The Better Business Bureau is made up of organizations supported by local businesses. ... File a report with the FTC.

Put it in writing It is helpful to put your complaint in writing if you can. If this isn't something you feel comfortable doing, you could ask a friend, carer, family member or an organisation like Citizens Advice to help you. Make sure to write 'complaint' at the top of your letter or email, so there can be no doubt.

How We Can Help To report an unsafe consumer product to CPSC online, visit .SaferProducts.gov, or call CPSC's toll-free Hotline at (800) 638-2772, or (301) 595-7054 for the hearing and speech impaired. See a list of free CPSC safety guides. ... Visit CPSC's Information Centers for product safety information.

If the company won't help over the phone, write a complaint letter and send it to the company's head office. (If it needs to go to a local office, it'll be passed on.) Send all letters by recorded delivery, so you can prove they received it, and always save a copy.

Your procedure could include the following steps. Listen to the complaint. Thank the customer for bringing the matter to your attention. ... Record details of the complaint. ... Get all the facts. ... Discuss options for fixing the problem. ... Act quickly. ... Keep your promises. ... Follow up.

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Puerto Rico Product Complaint