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The main body should be informative about the reason behind writing the letter and the pending payment to be made. In conclusion, thank the recipient and then end the main body content. Inclusion of any informal information in the letter should be avoided. Keep the tone of the letter polite and respectful.
Dear [customer name], We are writing to inform you that [invoice #] is now [time] overdue. Our company has reached out to you multiple times requesting payment for the [product/service] that you received on January 15, 2023. However, as of writing, the funds still have not landed in our account.
Dear [customer name], We are writing to inform you that [invoice #] is now [time] overdue. Our company has reached out to you multiple times requesting payment for the [product/service] that you received on January 15, 2023. However, as of writing, the funds still have not landed in our account.
A late payment is an amount of money a borrower sends to a lender or service provider that arrives after the payment due date or a grace period for the payment has passed.
Dear [Name], This is a friendly reminder that we haven't received payment for invoice [Invoice Number]. The payment was due on [Due Date]. We're not aware of any outstanding issues or reasons for non-payment, so we would like to respectfully ask you to make payment as soon as possible.
If an invoice is past due (especially if it's the first time that they haven't paid on time) start by reaching out with a polite followup email or phone call. Simply touch base and remind them of the past due status of the outstanding invoice. Politely ask when they'll be able to arrange for payment.
Dear [Name], Further to my previous correspondence, I am contacting you regarding late payment for invoice [invoice number]. The invoice was due on [due date], and payment is now overdue by [number of days overdue]. Be advised that late payment interest may be applied if we do not receive payment within 30 days.