Dear [Customer's Name], We hope this letter finds you well. We appreciate your continued patronage and want to thank you for choosing our company as your preferred supplier. However, after careful consideration, we regret to inform you that we are unable to grant your request for an additional discount on your recent order made on [Date/Invoice number]. We would like to emphasize that we highly value your business and strive to offer competitive pricing to all our customers. As a responsible company, we have carefully assessed your request and taken multiple factors into account in our decision-making process. Unfortunately, due to our internal policies, current market conditions, and the costs associated with production and materials, we are unable to provide further discounts at this time. Please understand that our pricing structure is already carefully designed to provide the best value for the quality products or services we offer. We continuously work hard to maintain affordable prices without compromising on our commitment to excellence. It is our aim to offer a fair and consistent pricing policy to all our valued customers. We genuinely appreciate your understanding in this matter. We value the relationship we have built with your company over time and assure you that we are grateful for your loyalty. While we cannot accommodate your current request, please know that we will continue to provide you with the same exceptional level of service and support that you have come to expect from us. If you have any questions or concerns, please do not hesitate to reach out to us directly. We are more than willing to discuss any alternative options or establish long-term agreements that can be mutually beneficial. Our team is always ready to work together with you to explore different avenues for achieving cost savings or improving efficiency in your future orders. Once again, we genuinely appreciate your understanding in this matter and hope to continue our successful business relationship with you for many years to come. We thank you for choosing us as your trusted supplier and remain at your disposal for any further assistance you may require. Wishing you continued success in all your endeavors. Sincerely, [Your Name] [Your Title/Position] [Company Name]