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The third collection letter should include the following information: Mention of all previous attempts to collect. Invoice number and amount. Original invoice due date. Current days past due. Instructions on what they should do next. A warning of the impending consequences.
Start with a polite reminder or enquiry about the bill, as overdue payment may not be any fault of the customer, and then follow up as necessary. Try one or more of the follow-up tactics below: Personal visit ? a face-to-face encounter can often solve the issue or ensure you get priority treatment.
Hi [Contact Point's Name], We hope this email finds you well. This is a friendly reminder from [Name of Your Business] that your payment of [invoice amount] for Invoice [number] is due today. If you have any questions or concerns regarding your payment, do let us know.
A collection letter is a written notification to inform a consumer of his due payments. It is an official message to a borrower. A collection letter may include reminders, inquiries, warnings or notification of possible legal actions.
We're writing to inform you that your account is now 30 days past due. The amount of $xx was due on [insert date]. We sent you a past due notice on [insert date] and did not receive a reply. This matter requires your urgent attention.
How to Write An Effective Collection Letter Reference the products or services that were purchased. ... Maintain a friendly but firm tone. ... Remind the payee of their contract or agreement with you. ... Offer multiple ways the payee can take action. ... Add a personal touch. ... Give them a new deadline.
An effective debt collection letter should include all of the following: The total amount the client owes you. The original date the balance was due. Instructions detailing how to make the overdue payment. The new due date, whether a specific date or as soon as possible.
Nonpayment suspensions. Anytime your account is past due, your service may be partially suspended. If the balance on your account remains unpaid, a full suspension may occur. A $20 account restoration fee will be charged per line plus taxes, due at time of restoration, if your account is partially or fully suspended.