A debt collector may not harass, oppress, or abuse any person in connection with the collection of a debt.
Examples include:
Use this form to get a debt collector to stop harassing, opressing, or abusing you.
This form also also includes follow-up letters containing a warning that the debt collector may face going to court if they continue engaging in behavior that violates the FDCPA.
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If you believe a debt collector is harassing you, you can submit a complaint with the CFPB online or by calling (855) 411-CFPB (2372). You can also contact your state's attorney general .
How to Stop Debt Collector HarassmentWrite a Letter Requesting To Cease Communications.Document All Contact and Harassment.File a Complaint With the FTC.File a Complaint With Your State's Agency.Consider Suing the Debt Collection Agency for Harassment.
If you have two outstanding debts, then your debt collector can call you once per debt, resulting in two calls per day max. If a debt collector calls you more than one time per debt each day, this is harassment, and it is illegal.
A debt collector is not allowed to contact a third-party more than once unless requested to do so by the third party. In other words, if a debt collector calls a consumer's parents, or sister, or co-worker, they cannot call again unless that person asks them to call them again.
The Fair Debt Collection Practices Act (FDCPA) says debt collectors can't harass, oppress, or abuse you or anyone else they contact. Some examples of harassment are: Repetitious phone calls that are intended to annoy, abuse, or harass you or any person answering the phone.
The short answer is, yes, debt collectors can call third parties like relatives or friends. But the law limits what they can say. They're really only supposed to call third parties if they can't reach you or don't have your contact information.
How to Stop Debt Collector HarassmentWrite a Letter Requesting To Cease Communications.Document All Contact and Harassment.File a Complaint With the FTC.File a Complaint With Your State's Agency.Consider Suing the Debt Collection Agency for Harassment.
A collector can only call that third party one time. A second communication is only allowed if the collector believes that the person they called was mistaken about the information and they may now have the correct information.
A debt collector may not use any false, deceptive, or misleading representation or means in connection with the collection of any debt.
Federal law doesn't give a specific limit on the number of calls a debt collector can place to you. A debt collector may not call you repeatedly or continuously intending to annoy, abuse, or harass you or others who share the number.
