Subject: Prearrival Letter to Hotel for Corporate Guest — Confirmation for an Exceptional New York Stay Dear [Hotel Name], We are delighted to confirm the upcoming stay of our esteemed corporate guest, [Guest Name], at your prestigious hotel. On behalf of [Company Name], we would like to express our gratitude in advance for the exceptional hospitality and superior services your establishment is renowned for. Arrival and Departure Details: Check-in date: [Date] Check-out date: [Date] Number of nights: [Number of Nights] Expected time of arrival: [Time] Flight details (if applicable): [Flight Number] Accommodation and Room Preferences: We kindly request a comfortable, spacious, and well-appointed [Room Type] for our guest. We appreciate your attention to detail and understand the importance of delivering a pleasant stay. Please ensure the room is equipped with modern amenities such as a plush bed, high-speed Wi-Fi, a well-furnished work desk, a mini bar, and a well-maintained en-suite bathroom. Guest Profile: [Guest Name] is an esteemed member of our organization, holding the position of [Job Title]. As one of our valued clients, their comfort and satisfaction during their stay are of utmost importance. We kindly request you to provide a welcome card or personalized note addressing them upon arrival, showcasing our dedication to their well-being. Additional Requirements: [Guest Name] would greatly benefit from access to the hotel's business center, as they may require a quiet and well-equipped workspace during their visit. Additionally, please ensure that their room is provided with a daily newspaper, complimentary bottled water, and turn-down service in the evenings. Preferred Means of Payment: Please note that all charges incurred during their stay will be billed directly to [Company Name], using our corporate account. We kindly request you to have the necessary paperwork prepared prior to their arrival for a seamless checkout process. Special Requests and Itinerary: Should you require any additional information regarding our corporate guest or their stay, please do not hesitate to reach out to us at [Email Address] or [Phone Number]. Additionally, if there are any upcoming events, attractions, or dining recommendations you could provide to enhance their New York experience, we would greatly appreciate it. We believe that showcasing the best of what New York has to offer will leave a lasting impression on our guest. We are confident that our collaboration will result in a memorable and successful stay for our esteemed guest. Once again, we extend our sincere thanks for your exemplary hospitality and look forward to a fruitful partnership. Warm regards, [Your Name] [Your Job Title] [Company Name] [Email Address] [Phone Number]
New York Sample Letter for Confirmation - Pre-Arrival Letter to Hotel for Corporate Guest
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FAQ
Activities such as room assignment, updating guest profile, preparing welcome letters, collecting all reservation correspondence and sending request for amenities etc. are part of pre arrival activities and normally done one to two days prior to guest arrival.
Pre-arrival calls for preparing beforehand for your guests for a stellar guest experience.
Arrival Checklist for Perfecting the Guest ExperienceOptimize for Mobile.Automate Correspondence.Confirm the Reservation.Consult the CRM.Customize Communications.Upsell Strategically.Solicit Information.Verify on Schedule.More items...?13Feb2018
Being Proactive Most hotels today are still utilising the reactive approach when it comes to guest communication. Proactively engaging your guests prior to their arrival not only makes them feel important but also opens the opportunity for communication and marketing.
5 Things To Do Before Your Guests ArriveClient Discovery. Find out about your guests.Experiences. Offer something that will enhance your guest's trip.Preparation. When preparing your property, think about what you have learned about your guests.Reassurance.
1. . Pre-arrival: The interaction between a guest and a hotel before the guest arrives at the hotel forms the pre-arrival phase of guest cycle. Reservation is the most important pre-arrival activity. During this phase, the guest first selects a hotel for stay.
Dear (Guest Name), We are delighted that you have selected our hotel. On behalf of the entire team at the Hotel Name, I extend you a very warm welcome and trust your stay with us will be both enjoyable and comfortable.
Pre-arrival is the stage at which a guest chooses a hotel. Arrival occurs when a guest physically arrives at and checks in at a hotel. Occupancy, the third stage, occurs when a guest is already staying at a hotel.
How To Prepare Your Hotel Ready Before Guests ArriveMake Sure Staff Are Prepared. Your staff members are the key element of whether or not your hotel runs smoothly and successfully.Double Check Rooms Have Been Cleaned.Be Prepared For Anything.Check With The Front Desk Whether Everything Is In Order.
