The New York Grievance Procedure under the Americans with Disabilities Act (ADA) is a process created to ensure that people with disabilities receive equal access to services, public accommodations, and/or employment. This process allows for individuals to file a grievance with the New York State Division of Human Rights to address alleged violations of the ADA. The New York Grievance Procedure under the ADA is divided into two separate processes: the Pre-computing Process and the Formal Complaint Process. The Pre-computing Process is an informal mediation process in which a complainant (the individual filing the grievance) and the respondent (the individual or entity accused of violating the ADA) attempt to reach a satisfactory resolution without legal action. The Formal Complaint Process is a formal legal process in which the complainant must present evidence in a hearing before a New York State Administrative Law Judge. The Administrative Law Judge will then make a determination whether the ADA was violated. The New York Grievance Procedure under the ADA applies to all services, public accommodations, and/or employment related grievances. Individuals may file a grievance if they feel that they have been denied access to services, public accommodations, or employment due to their disability.