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The Unemployment Insurance program, jointly administered by the state of New Mexico and the federal government, pays benefits to people who are out of work through no fault of their own and who meet certain qualifications. These benefits are financed through employers' payroll tax contributions.
Use the contact information below to initiate contact with us. For assistance with your username and/or password, contact the New Mexico Department of Workforce Solutions (NMDWS) operations center at 1-877-664-6984.
Contacts. For any Unemployment Insurance Tax questions, please contact the UI Operations Center at 1-877-664-6984, Monday through Friday a.m. to p.m. or email uitax.support@state.nm.us.
The Unemployment Insurance (UI) program pays benefits to workers who have lost their job and meet the program's eligibility requirements. If you have become unemployed or partially unemployed, you can file a UI claim. After you have filed a claim, you must continue to certify for benefits to receive benefit payments.
The New Mexico Department of Workforce Solutions announced Tuesday that those benefits will end on February 19. More than 2,000 people are currently receiving them. The state activated the extended unemployment benefits in July 2021, providing up to 13 weeks of additional benefits.
The NMDWS Unemployment Insurance call center is open from a.m. to p.m., Monday through Friday. Self-service options via the 1-877-NM4-MYUI (1-877-664-6984) toll-free number are available 24 hours/day.
Amount and Duration of Unemployment Benefits in New Mexico Unemployment benefits in New Mexico are 53.5% of your average weekly wage during your highest paid quarter of the base period. Unemployment benefits are subject to a minimum weekly benefit of $86 and a maximum weekly benefit of $461 (in 2020).
Your weekly unemployment benefit amount depends on your earnings during the base period. In New Mexico, your weekly benefit will be 53.5% of your average weekly wages in the quarter of the base period in which you earned the most.
Under federal law, beginning with the week of June 28, 2020, New Mexico has also set up the Federal-State Extended Benefits (FDEB1) Program offering up to an additional 13 weeks of benefits to individuals who have exhausted both their regular unemployment benefits and 13 weeks of PEUC benefits.
Unemployment benefits in New Mexico are 53.5% of your average weekly wage during your highest paid quarter of the base period. Unemployment benefits are subject to a minimum weekly benefit of $86 and a maximum weekly benefit of $461 (in 2020).