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New Mexico Product Complaint
Category:
State:
Multi-State
Control #:
US-182-AZ
Format:
Word;
PDF;
Rich Text
Instant download
Description
How to fill out Product Complaint?
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FAQ
You can submit a report to the ACCC to help us understand where there are problems. Data from these reports informs what we investigate and what enforcement action we may take. It also helps to inform our compliance and education activities, industry engagement, advocacy and research.
You can complain by phone, in person, or in writing by email or mail. Phone or email first to tell the company about the problem and to try to resolve it. You should be able to learn pretty quickly whether the problem will be resolved.
File a complaint with your local consumer protection office. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve complaints against companies. If you think you may have experienced a scam, report it to the FTC.
If the company won't help over the phone, write a complaint letter and send it to the company's head office. (If it needs to go to a local office, it'll be passed on.) Send all letters by recorded delivery, so you can prove they received it, and always save a copy.
Or you can call (301) 504-8120. If you have further product or CPSC related questions you can contact the CPSC Consumer Hotline at (800) 638-2772. If you have a complaint regarding an agency other than the U.S. Consumer Product Safety Commission, please report it on that Agency's website.
Submit a Complaint With New Mexico Office of the Attorney General's Electronic Complaint Submission (ECS) application, you can submit your complaint to our office without having to fill out paper forms.
Contact the company about your complaint Then send it to: A salesperson or customer service representative. Search for a company's customer service contact information on their website. Look for links that say "contact us," "customer service," "about us," or "privacy statement."
How We Can Help To report an unsafe consumer product to CPSC online, visit .SaferProducts.gov, or call CPSC's toll-free Hotline at (800) 638-2772, or (301) 595-7054 for the hearing and speech impaired. See a list of free CPSC safety guides. ... Visit CPSC's Information Centers for product safety information.
