New Mexico Resignation Letter from Accounting Firm to Client with Reference to Outstanding Amount Owed Firm, Work in Progress, and Return of Client's Records

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US-02494BG
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Description

When it becomes necessary for an accounting firm to terminate a client relationship, it is important to memorialize this action in a confirming letter to the client. A letter provides written evidence of when the resignation occurred and instructions to the client regarding needed follow-up on tax, accounting, and other matters about which the firm previously advised the client.

The letter should be factual. It should document when services ended, any outstanding issues regarding work in process, fees owed to the CPA firm, client records, and items requiring follow-up or completion by the client. In most situations the termination should become effective as of the date of the letter.

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FAQ

Client Termination LettersIt's not necessary, or suggested, to include a reason for the termination.Tell the client what they need to do to move forward without you and what could happen if they don't.Termination means it's the end.Send the letter via a traceable delivery method.More items...

If you do reach out to your clients directly, keep the following tips in mind:Be professional, positive, and gracious. Thank your former employer and current clients for the role they have played in your success.Include the necessary information.Offer your contact information.

Stay calm, rational and polite. Give reasons for terminating the relationship, but keep emotion and name-calling out of the conversation. Follow-up with a phone call. You can start the process with an email, but you should follow-up with a phone call to talk your client through the process and answer any questions.

When firing a client, always:Check your engagement letter. What terms do you have in place to fire a client?Maintain your integrity. Stay calm, rational and polite.Follow-up with a phone call.Resist the urge to engage.Give them a referral.Finish the project, if at all possible.

Here I suggest three approaches to firing a client:Let the client make the decision. Inform the client that you are raising your fee for the services you provide.You do the firing. Inform the client that you will no longer be able to provide services to them.Sell the clients.

Dear Client's name, I'm writing to inform you that I have resigned from my position at Name of your company. I will be available until the end of the day on date you plan to leave or turn over the account, and after that, Name of your replacement will be taking over your account.

Introduce the buyer to key clients. Affirm to the clients the reasons this particular buyer was the best fit for your practice inclusive of the buyer's professional and other qualifications. Reassure clients that you will assist the buyer throughout the transition and will be available to help them when needed.

The letter should include:Why you are terminating the business relationship (keep it impersonal)Termination date (make sure this is a good amount of time away)Emergency contact details.Recommendation, handover or referral to another company that will service their needs.Thanks for their custom.

Here are a few tips to keep in mind:Check with your manager.Send your email a day or two before you leave.Nail your goodbye email subject line.Say positive and show gratitude.Don't forget your contact information.Keep it short and sweet.

Dear Your Boss' Name, Please accept this letter as formal notification that I am resigning from my position as position title with Company Name. My last day will be your last dayusually two weeks from the date you give notice.

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New Mexico Resignation Letter from Accounting Firm to Client with Reference to Outstanding Amount Owed Firm, Work in Progress, and Return of Client's Records