Subject: Request for Refund — Returned Merchandise Dear [Merchant's Name], I hope this letter finds you well. I recently made a purchase from your store, and I am writing to request a refund for the merchandise that I returned on [Date of Return]. I believe it is important to provide some background and relate my experience in order to explain the reason behind this request. New Mexico is a diverse and culturally rich state located in the southwest region of the United States. Known for its breathtaking natural landscapes, vibrant art scene, and unique Native American heritage, New Mexico captivates visitors with its sun-drenched deserts, ancient ruins, and picturesque mountain ranges. Now, coming to my purchase, I had initially been excited about procuring [Name of Product/Service] from your establishment. I had high expectations based on your reputation and the positive reviews I read online. However, upon receiving the merchandise, I quickly realized that it did not meet my expectations and fell short of the advertised quality. The discrepancy between the product received and the description provided on your website was quite significant. [Describe the specific issues with the product/service, such as poor quality, incorrect size/color, missing components, or faulty functionality]. These defects not only affected my overall satisfaction but also hindered the item's intended purpose. Given the situation, I decided to return the merchandise as permitted by your return policy. I enclosed the item safely, with all its original packaging, and mailed it back to your designated return address on [Date of Return]. I trust that you have received the returned merchandise in good condition, as per the tracking number [Tracking Number]. As per your return policy, I kindly request a refund for the full amount of [Amount Paid] that I originally paid for the item. I have attached the original purchase receipt along with this letter for your reference. I would appreciate it if you could process the refund as soon as possible. Ideally, I would prefer the refund to be issued via the same method of payment used at the time of purchase. If there is any additional information or documentation required to expedite this process, please let me know promptly, and I will gladly provide it. Furthermore, I am open to discussing any alternative resolutions you may suggest rectifying this situation and ensure customer satisfaction. I believe that resolving this matter promptly will reflect positively on your establishment's commitment to customer service. As a loyal customer, I genuinely value our relationship and hope to continue shopping with your store in the future. Thank you for your understanding and cooperation in this matter. I look forward to hearing from you soon regarding the progress of my refund request. Yours sincerely, [Your Name] [Your Contact Information]