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A software maintenance agreement, or SMA, is a legal contract that obligates the software vendor to provide technical support and updates for an existing software product for their customers. It may also extend the expiration date of certain features, such as new releases or upgrades.
Regular maintenance will help identify issues before they become major problems, which can save you from having to pay for costly repairs or replacements. Having an annual maintenance contract will also help ensure your software is up to date.
Software maintenance is the process of changing, modifying, and updating software to keep up with customer needs. Software maintenance is done after the product has launched for several reasons including improving the software overall, correcting issues or bugs, to boost performance, and more.
A maintenance contract is a legal agreement between your organization and a maintenance service provider that outlines the work they're going to do, when they're going to do it, how quickly, and to what standard.
Corrective Software Maintenance. Adaptive Software Maintenance. Perfective Software Maintenance. Preventive Software Maintenance.
A software distribution agreement is a contract between a software publisher and a distributor outlining the terms and conditions of software distribution. In the United States, these agreements are governed by federal and state laws, including copyright, trademark, and contract laws.