Nebraska Complaint Form-Financial Institutions Division
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FAQ
The department has multiple options for communicating securely online with regard to your complaint. Please contact the Department via email or call 402-471-2171 if you have a question or want to get started.
Contacting Consumer Protection Department (CPD) You can submit your letter at the CBN head office or at any of the CBN branches nationwide, The CBN deals with all financial related complaints insofar as it is against a Financial Institution within its regulatory purview.
File a complaint about a financial institution Contact the branch manager, the customer service hotline, or the institution's website. Use this sample complaint letter as a guide to help you explain the problem and how you want the bank to fix it. Provide copies of receipts, checks, or other proof of the transaction.
Learn How to Fill the Complaint Form - YouTube YouTube Start of suggested clip End of suggested clip Next. You must provide your name as the plaintiff. And the names of any other individuals you may beMoreNext. You must provide your name as the plaintiff. And the names of any other individuals you may be representing as Co plaintiffs such as minor children or dependents.
You can contact the office at (402) 471-2682 or the Consumer Protection Division at (800) 727-6432.
Mail the completed complaint form, through regular United States Mail, to: Certification Investigations' Office, P.O. Box 94933, Lincoln, NE 68509-4933. If you have any questions, please contact the Certification Investigations' Office at Nde.investigations@nebraska.gov.
File banking and credit complaints with the Consumer Financial Protection Bureau. If contacting your bank directly does not help, visit the Consumer Financial Protection Bureau (CFPB) complaint page to: See which specific banking and credit services and products you can complain about through the CFPB.
