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A standard operating procedure manual is a handbook that lists all the written instructions for an organization's essential tasks. An SOP manual houses all an organization's individual SOPs in one place. The manual provides a comprehensive guide for overall operations.
Published . Standard operating procedures are a set of procedures that are followed consistently in a specific business or organization. SOPs avoid confusion, save time and also provide a proven methodology for the work to be carried out.
The business operations manual template helps you to document in detail how your business functions. As a business owner, it helps you easily handle and delegate tasks to staff and other entities that make up your company.
How to Create a Business Operations Manual Step 1 | Document Processes. ... Step 2 | Include Business Policies. ... Step 3 | Draw Up Organizational Hierarchy and Job Roles. ... Step 4 | Explain Your Emergency Response Plan. ... Step 5 | Choose Your Creation Tool & Operation Manual Format. ... Step 6 | Develop a Layout. ... Step 7 | Receive Feedback.
Below are the standard sections that must be included in an operations manual: Work Policies. Don't confuse work policies with employee policies that are related to leaves, appraisals, promotions, etc. ... Business Processes. ... Hierarchy, Roles, and Responsibilities. ... Emergency Response Process. ... Contact Information.
Company organization chart (from CEO to support staff) Job descriptions, including responsibilities and expectations. Safety instructions should cover everything from equipment handling to breakroom appliances. Emergency procedures covering natural disasters, fire, flood, and workplace violence should be included.