[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Name of Moving Company] [Address of Moving Company] [City, State, ZIP] Subject: Complaint regarding subpar moving service Dear Sir/Madam, I am writing to express my extreme dissatisfaction with the moving services provided by your company during my recent move from [Current Location] to [New Location] on [Date]. I am appalled by the level of unprofessional and careless behavior exhibited by your movers throughout the entire process. To summarize the issues encountered, I have outlined the specific incidents below: 1. Late arrival and overall lack of punctuality: Despite providing the agreed-upon time for moving, your movers arrived excessively late, causing unnecessary delays and inconvenience. This demonstrates a disregard for customer commitments and reflects poorly on your company's efficiency. 2. Inadequate packing and handling of belongings: The minimal effort put into packing and securing my possessions was apparent as I noticed several items damaged or broken upon arrival at my new residence. Fragile items were carelessly mishandled, resulting in irreparable harm. Moreover, some furniture was scratched and dented, rendering it unsightly and reducing its value. 3. Unprofessional behavior and disrespectful attitude: Your movers displayed unprofessional behavior throughout the move, using offensive language and exhibiting a complete lack of respect towards me, my family, and our property. Such conduct is unacceptable and reflects poorly on your company's reputation. 4. Unauthorized additional charges: To my surprise, I was billed for additional services that were not previously discussed or agreed upon. This blatant attempt to exploit customers is unethical and unacceptable. I expect immediate reimbursement for these unauthorized charges. 5. Lack of responsiveness and accountability: Despite numerous attempts to contact your company to discuss these issues and seek resolution, I have received no response whatsoever. This lack of accountability further demonstrates your lack of concern for customer satisfaction. I demand immediate action to rectify these grievances. I request a full refund of the charges paid for the subpar moving service, compensatory payment for the damaged items, and an assurance that appropriate measures will be taken to prevent such mishaps from occurring in the future. If prompt resolution is not provided within [reasonable timeframe, e.g., 10 business days], I will be left with no choice but to escalate the matter by seeking legal remedies. In addition to resolving these issues, I implore you to reevaluate your company's practices, train your staff to provide exceptional service, and establish a system for addressing customer complaints in a timely and professional manner. Your willingness to address these concerns will reflect positively on your reputation and go a long way in restoring my faith in your company. I look forward to a prompt resolution of this matter and your written response within [reasonable timeframe, e.g., 7 business days]. Please confirm receipt of this letter at your earliest convenience. Yours sincerely, [Your Name]
Mississippi Sample Letter Complaining about Movers
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How to fill out Sample Letter Complaining About Movers?
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I wish to complain about (name of product or service, with serial number or account number) that I purchased on (date and location of transaction). I am complaining because (the reason you are dissatisfied). To resolve this problem I would like you to (what you want the business to do).
10 Secrets For Writing Killer Complaint LettersWrite To The Senior Person Responsible.Don't Send An E-Mail.Keep It As Short As Possible.Give It A Heading For Easy Identification.Clearly Explain The Situation.Use A Positive and Respectful Tone.Send Copies If Appropriate.Shame Them As Much As Possible.More items...
Here are six tips.Complain to the Moving Company. Be sure to file a written complaint with the moving company if you've been ripped off in a hostage scam.Call the Cops.Contact Government Regulators.Notify the Better Business Bureau.Check Out MoveRescue.com.Do Your Homework.
Steps to Take When Moving Companies Hold Belongings HostageTake a moment to review federal law.File a complaint with the business.Contact the authorities.Contact the government regulator overseeing the moving company.Notify the Better Business Bureau about the incident.More items...
What is a Business Relocation Letter?Company name and current mailing information.Salutation.An introductory paragraph, including any downtime and closure/re-open dates due to moving.A follow-up paragraph that includes any changes in service due to moving.New contact information that will take effect after the move.More items...?
A complaint letter format will typically begin with the sender's details, followed by stating who it's addressed to, the date, and then the letter itself. The opening paragraph should state your reason for writing, and the meat of the text will go into detail about the matter.
File a claim with the FMCSA Involving the FMCSA will often influence the mover to settle your complaint. You can file a claim against any interstate movers with the agency easily on their website or by calling their toll-free number: 1-888-DOT-SAFT (1-888-368-7238).
What Do You Include in a Complaint Letter?Do not forget to put the date that the complaint letter was written.Specify the name of the complainant.Be precise with the kind of complaint that the letter sender would like to address.Indicate the date when the incident that resulted to the complaint happened.More items...
How to write an effective complaint letterBe clear and concise.State exactly what you want done and how long you're willing to wait for a response.Don't write an angry, sarcastic, or threatening letter.Include copies of relevant documents, like receipts, work orders, and warranties.More items...?
When writing a complaint letter you should:describe your problem and the outcome you want.include key dates, such as when you purchased the goods or services and when the problem occurred.identify what action you've already taken to fix the problem and what you will do if you and the seller cannot resolve the problem.More items...
