[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Title] [Company Name] [Company Address] [City, State, ZIP] Subject: Request for Clarification in Applying Payment — Account [Account Number] Dear [Recipient's Name], I hope this letter finds you well. I am writing to you as a valued customer of [Company Name] to seek clarification regarding the recent application of a payment made towards my account. First and foremost, I want to express my appreciation for the prompt and professional service we have received from your company thus far. Please be advised that this letter is not intended to dispute the legitimacy of the charges; rather, my goal is to gain a better understanding of how the payment was allocated to different aspects of my account. Upon reviewing the statement for the billing period between [Start Date] and [End Date], I noticed that a payment of [Payment Amount] was received on [Payment Date]. However, after careful examination of the payment application, I have been unable to determine how this payment was allocated towards my outstanding charges and balances. To ensure we are on the same page, I kindly request the following information to assist me in understanding how the payment was applied: 1. Payment Allocation Breakdown: Please provide a detailed breakdown of how the payment was allocated to each outstanding charge and balance, including any applicable interest or fees. This will enable me to reconcile my records accurately. 2. Late Fees and Interest Charges: If any late fees or interest charges were included in the payment allocation, please provide a breakdown indicating how much was applied towards each and the corresponding dates these charges were incurred. 3. Payment Application Timeline: If the payment was applied to charges over multiple billing periods, please provide a timeline outlining how the payment was distributed across these periods. I kindly request that you thoroughly review my account and provide a comprehensive response within [number of days] business days of receiving this letter. In the event that any errors or discrepancies are identified, I trust that you will rectify them promptly. Please kindly reply to this letter in writing or by email at [Your Email Address]. If you require any additional documentation or information from my end to assist you in your investigation, please do not hesitate to inform me. I appreciate your understanding and cooperation in promptly addressing this matter. Our continued business relationship is of the utmost importance to me, and I believe that an open line of communication will help us ensure the accuracy of my account while maintaining mutual trust. Thank you for your attention to this matter, and I look forward to receiving your response. Sincerely, [Your Name]