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Self-reports may be submitted via e-mail to hospitalcomplaints@health.mo.gov, or by phone to the Complaint Hotline 24 hours a day at 1- (800) 392-0210.
Often referred to as Missouri's consumer protection statute, the Missouri Merchandising Practices Act (MMPA) is designed to protect consumers from untruthful, misleading and unfair business practices.
If you do not have an email address, you may call the Consumer Protection Hotline at 1-800-392-8222 to file your complaint by phone. Did you lose money as a result of this transaction? (The following 4 questions are required if money was loss as a result of this transaction.) Where/How did you make this purchase?
If you would like to file a complaint regarding fraud or deception, click or call 800-392-8222. In addition to investigating unfair and deceptive business practices, the Attorney General has authority to initiate both civil and criminal prosecutions against wrongdoers.
If you feel you have been discriminated against and want the Missouri Commission on Human Rights (MCHR) to investigate, or if you want to sue in court, you need to file a complaint. Complaints under the Missouri Human Rights Act must be filed with the MCHR within 180 days of the alleged discrimination.
If you're not happy with the results, please call the Public Service Commission (1-800-392-4211). You may file a complaint by fax 573-526-1500 or electronically at You can either write the PSC or call its toll-free hotline (1-800-392-4211).
Any member of the public or the professions licensed, or any federal, state or local official, may make and file a complaint with the board. Complaints from sources outside Missouri will be received and processed in the same manner as those originating in Missouri.
File a complaint with your local consumer protection office. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve complaints against companies. If you think you may have experienced a scam, report it to the FTC.