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Call the Consumer Protection Hotline at 1-800-392-8222 for more information about filing a complaint.
Explain your problem to the company by calling, web chatting, or sending them a formal complaint letter. To get help writing a complaint letter, use this sample complaint letter from the Federal Trade Commission (FTC). Then send it to: A salesperson or customer service representative.
Registered users can lodge a complaint online with the National Consumer Helpline portal of Ministry of Consumer Affairs, Food and Public Distribution.
The Commission regulates investor-owned electric, natural gas, steam, telephone, water and sewer companies operating in the state. The Commission also regulates the manufacturers and dealers of manufactured homes and modular units.
File Your Informal Complaint In Writing Speak With A Consumer Services Specialist. 200 Madison Street, P.O. Box 360 the communications assistant to dial 1-800-392-4211.
If you would like to file a complaint regarding fraud or deception, click or call 800-392-8222. In addition to investigating unfair and deceptive business practices, the Attorney General has authority to initiate both civil and criminal prosecutions against wrongdoers.
For more information on the formal complaint process, contact the Public Service Commission at 1-800-392-4211.
Six Steps to Making a Successful Customer Complaint Be Quick. As soon as you find a fault make your complaint. ... Be Polite. Remember, the customer assistant you're speaking to isn't the one to blame. ... State the Facts. Keep it simple. ... Don't Forget the Evidence. ... Don't Feel Guilty. ... Persevere.