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Program installation, maintenance of software, upgrades and training services are taxable when the purchase of these services is mandatory under the terms of the agreement to purchase the software.
Charges for custom software maintenance agreements that provide for software updates, upgrades, or enhancements delivered on a tangible medium are not subject to tax.
The majority of states which have addressed the issue and have concluded that software (at least unbundled software) is not tangible personal property for ad valorem tax purposes and therefore is generally not taxable.
Program installation, maintenance of software, upgrades and training services are taxable when the purchase of these services is mandatory under the terms of the agreement to purchase the software.
C. Child Support or Alimony: Normally, child support is not considered taxable income to the recipient. It is also not considered tax deductible to the obligated parent. However, maintenance is considered taxable income to the recipient and is tax deductible to the obligated party.
Purchases of software maintenance/support delivered electronically (and remotely by phone) are not subject to sales or use tax if the original software was delivered electronically, but are generally taxable if it was canned software delivered in a tangible format (unless the maintenance/support is optional and is
Services in Missouri are generally not taxable. However if the service you provide includes selling, creating or manufacturing a product, you may have to deal with the sales tax on products. Tangible products are taxable in Missouri, with a few exceptions.
California: SaaS is not a taxable service. However, software or information that is delivered electronically is exempt. The ability to access software from a remote network or location is exempt. Under California sales and use tax law, there must be a transfer of TPP, in order to have a taxable event.
Sales tax applies to the retail sales of hardware, miscellaneous supplies, repair parts, and pre-written and sub-licensed software. Sales tax also applies if the client is required to purchase a maintenance contract or the hotline support service.