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A funeral director, also known as an undertaker (British English) or mortician (American English), is a professional involved in the business of funeral rites.
Funeral service workers must be able to treat clients with care and sympathy in their time of loss. Interpersonal skills. Funeral service workers should have good interpersonal skills. When speaking with families, for example, they must be tactful and able to explain and discuss all matters about services provided.
5 Important Qualities Every Good Funeral Director Must HaveCompassionate. When you spend your days helping families plan out funerals, you obviously come across quite a few people who are beside themselves with grief on a daily basis.Organized.feffGood communicator.Creative.Reliable.
Required Skills/Abilities:Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Thorough understanding of methods for comforting people during grief. Thorough understanding of laws related to funerals and funeral arrangements.
A career as a mortician offers excellent employment opportunities and good wages. Mortician jobs require specialized skills that can provide security against competition and they have the opportunity to work with people in their daily work.
Training It is offered by the National Association of Funeral Directors (NAFD) or the British Institute of Funeral Directors (BIFD) certificate in funeral service. The training program usually lasts one to three years.
You would usually need a customer service background, and good IT and administration skills. You could take a Diploma in Funeral Arranging and Administration, or a Certificate in Funeral Service, while you work.
Typical resume samples for Funeral Directors list duties such as embalming bodies, organizing wakes and memorial services, handling paperwork, publishing obituary notices, and arranging flowers and catering.
Morticians and funeral arrangers (also known as funeral directors or, historically, undertakers) plan the details of a funeral. They often prepare obituaries and arrange for pallbearers and clergy services. If a burial is chosen, they schedule the opening and closing of a grave with a representative of the cemetery.
You would usually need a customer service background, and good IT and administration skills. You could take a Diploma in Funeral Arranging and Administration, or a Certificate in Funeral Service, while you work.