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Some helpful tips on how to handle the receipt of a 93A demand letter:Do Not Assume the Claim is Valid.Evaluate the Potential Damages.The "Reasonable" Settlement Offer.Keep All Evidence When You Receive the Letter.
Check out 10 effective ways and online destinations to file complaints that a company will pay attention to.Go to the company website.Contact the Better Business Bureau.Contact the Federal Trade Commission (FTC).Check out the Ripoff Report.Email spam@uce.gov.Try Yelp.Post on Planet Feedback.More items...
The purpose of a demand letter is to begin legal negotiation between opposing parties that will result in dispute resolution rather than litigation, and to influence the recipient's understanding of the dispute's risks and rewards in a way that favors the client's interests.
It tells the business or merchant that the aggrieved party intends to take them to court over an alleged unfair trade practice. These demand letters must contain certain pieces of information in order to meet the requirements of the statute: The letter must be sent 30 days before any complaint is filed in court.
Tips on how to write a letter of concern for unprofessional behaviorNote down the unprofessional behavior that you came across and mention the date and time as well in the letter.State in the letter why you consider such behavior is not professional and how it can be detrimental for the organization.More items...
File a complaint by calling the Intake Investigator at (617) 371-9500 or (888) 485-4766. Intake Investigators are generally available to take calls between a.m. and p.m., Monday through Friday.
If you are unable to resolve a complaint with a merchant informally, then you may decide to take legal action. Unfair or deceptive practices by a business can be a violation of the Massachusetts Consumer Protection Act. State law requires you to send the business a letter 30 days before filing a claim in court.
Massachusetts has a statute that specifically enables the Attorney General and consumers to take legal action against unfair or deceptive conduct in the marketplace, called Massachusetts Consumer Protection law, Massachusetts General Laws Chapter 93A.
You can reach us at (617) 727-8400. You can file a complaint at any time using our online form.